Terms of service
Last updated Oct 8, 2026
In short
- You own your content; Bracket processes it only to run the service you use.
- AI-generated information can be wrong — review important details before relying on them.
- A failed payment starts a 7-day grace period. Nothing is deleted.
1. Subscription payments and failed payments
Paid subscriptions are billed according to the billing cycle and pricing displayed when you subscribe.
If a payment fails, Bracket or its payment provider may automatically retry the payment. We may provide a grace period of up to 7 days following the failed payment.
During the grace period, you may continue to access your account. If payment remains unsuccessful after the grace period, Bracket may pause synchronization with connected services and restrict access to paid functionality.
We will not immediately delete your workspace solely because a subscription payment fails. Your information will remain subject to our data-retention and deletion policies.
If payment is subsequently completed and your subscription is restored, synchronization and eligible paid functionality may resume.
2. Your content
You retain ownership of the content and information you provide to Bracket or authorize Bracket to access.
You grant Bracket a limited right to process, store, transmit, organize, analyze, and display that information only as reasonably necessary to operate, secure, maintain, and improve the Bracket service and provide the functionality you request.
Using Bracket does not transfer ownership of your business information to Bracket.
3. AI-generated information
Bracket uses automated and AI-based systems to extract, organize, summarize, interpret, and generate information.
AI-generated information may occasionally be incomplete, inaccurate, or incorrectly interpreted. You are responsible for reviewing important information, suggested responses, detected changes, and actions before relying on them for significant business, financial, legal, or other decisions.
Bracket should not be treated as a substitute for professional legal, financial, tax, medical, or other regulated professional advice.
4. Account termination
You may stop using Bracket and delete your account in accordance with the controls provided by the service.
We may suspend or terminate access where reasonably necessary because of violations of these Terms, unlawful activity, security risks, abuse of the service, or prolonged non-payment.
Deletion of associated data will follow the retention practices described in our Privacy Policy.